By the time the dispute hits,
the evidence is already gone.
3D Secure, AVS, CVC, device fingerprint, IP, all critical for winning chargebacks, all expired or lost by the time disputes land 30-90 days later. Vault captures all of it at payment time with RFC 3161 timestamps. When the dispute lands, the evidence is already there.
The Problem with Chargebacks
Without Evidence Vault
- Dispute filed → scramble to find evidence
- 3DS/AVS/CVC data not stored or already expired
- No device fingerprint or IP, weak fraud defense
- No proof of when evidence was collected
- Bank sides with cardholder by default
With Evidence Vault
- Evidence captured automatically at payment time
- 6 data points on every transaction
- Device fingerprint ties purchase to customer
- RFC 3161 timestamp proves collection time
- Evidence auto-attached to dispute responses
6 Evidence Points on Every Payment
3D Secure
Authentication result and version. Proves cardholder verified the purchase.
AVS
Address verification status. Confirms billing address matches card.
CVC
Card verification code check. Proves card was physically present.
Device Fingerprint
Browser, OS, screen resolution, timezone. Ties purchase to specific device.
IP Address
Customer's IP at time of payment. Shows geographic consistency.
RFC 3161 Timestamp
RFC 3161 compliant proof of when evidence was collected. Certified by independent TSA.
Simple Pricing
One chargeback win pays for thousands of vault entries. A single $100 dispute costs you $115+ in fees and lost revenue.
How It Works
Install
Install Evidence Vault from the Stripe App Marketplace. Enable in Settings. Add collect.js to your checkout for device + IP capture.
Capture
On every successful payment, 6 evidence points are captured and timestamped with RFC 3161, automatically, in under a second.
Defend
When a dispute hits, vault evidence is auto-attached to your response. Pre-timestamped evidence that existed before the dispute, hard for banks to ignore.
Better Together: Vault + Reflex
Evidence Vault captures proof before the dispute. Reflex defends it after. Together, pre-dispute evidence plus automated defense covers both sides of a chargeback. Reflex users get a 33% discount on Vault.
Learn about CertNode Reflex →Start Capturing Evidence Today
Every payment without vault evidence is a dispute you might lose.
Install Evidence Vault