Dispute defense for every transaction on your platform.
Stripe apps that defend chargebacks for your sellers, capture pre-dispute evidence on every transaction, recover failed payments, and score refund abuse across the network. Install at the platform level on Stripe Connect.
Marketplace dispute patterns
Seller takes the loss, you take the heat
Sellers on your platform get chargebacks, lose, and blame the platform. Reflex defends the dispute automatically with the same evidence stack across every seller account.
Inconsistent dispute outcomes across sellers
Some sellers fight every dispute, others ignore them. Win rates vary wildly. Reflex standardizes the defense at the platform level.
Refund abuse rotates between sellers
A buyer who hits one seller with a fake "didn't arrive" claim hits a different seller tomorrow. Sentinel sees the cross-merchant pattern your individual sellers can't.
Failed payments compound at scale
At 50k+ transactions per month, a 3% failed payment rate is real money. Recover handles smart retry timing and customer-facing card update flows for your entire base.
Platform-level deployment
Reflex on Connect
Install once at the platform level, defends disputes for every connected Stripe account. Each seller benefits without their own setup.
Reflex →Vault on every transaction
Captures 3DS, AVS, CVC, device fingerprint, IP at payment time. Cross-seller evidence pool for the platform's own dispute defense.
Vault →Sentinel cross-seller network
Buyers who serially refund across sellers get scored. Your platform sees the network effect of all your sellers' refund signals.
Sentinel →Recover for subscription marketplaces
If your marketplace is recurring (subscriptions, memberships, dues), Recover handles failed renewal recovery at scale.
Recover →Talk to us about platform deployment.
High-volume marketplaces and Stripe Connect platforms get custom deployment guidance and volume pricing.
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