Subscription chargeback defense and failed payment recovery.
Stripe apps that defend "service not as described" disputes with dispute-specific evidence, capture authentication signals on every billing cycle, and recover failed renewals before they become churn. Install in under a minute.
SaaS-specific dispute patterns
"Service not as described" disputes
Customer used the product for 60 days, then disputes claiming it didn't work. Reflex pulls login activity, feature usage, and customer support history into the defense narrative automatically.
Forgot-to-cancel chargebacks
Customer forgets to cancel before renewal, then disputes the charge. The defense needs the original sign-up consent, the renewal terms, and proof the cancellation flow was accessible.
Failed renewals = silent churn
Card expires, bank flags the recurring charge, dunning emails go to spam. Most SaaS loses 4-8% of MRR this way. Recover handles smart retry timing and hosted card-update pages.
Annual prepay disputes
High-value annual contracts get disputed late in the term. Vault captures 3DS, AVS, and device fingerprint at the original payment so you have the strongest evidence available.